Legal

Privacy Policy

Last updated 20 July 2026

This Privacy Policy explains how ICONICINK.STORE (“ICONICINK.STORE”, “we”, “us” or “our”) collects, uses, stores and protects personal information when you visit iconicink.store, create an account, purchase a product or contact our support team.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Account Information

This may include your:

  • Name or username
  • Email address
  • Account login information
  • Discord username or other support identifiers
  • Purchase and licence history

Payment and Order Information

When you make a purchase, we may receive:

  • Billing information
  • Transaction identifiers
  • Payment status
  • Product purchased
  • Order amount and currency
  • Fraud-prevention information

Payments may be processed by third-party payment providers. Those providers process payment information according to their own privacy policies. ICONICINK.STORE may not receive or store your complete payment-card details.

Device and Technical Information

We may collect technical information required to operate, secure and licence our products, including:

  • IP address
  • Device identifiers
  • Hardware identifiers
  • Operating system information
  • Browser type
  • Login activity
  • Licence activation information
  • Error reports and diagnostic information

This information may be used to prevent fraud, enforce licence restrictions, investigate account sharing and protect our services from abuse.

Communications

We may retain messages and information you provide through:

  • Support tickets
  • Discord
  • Email
  • Order disputes
  • Refund or technical-support requests

Website Usage Information

We may collect information about how you use our website, including pages visited, referral sources, session information and cookie data.

2. How We Use Your Information

We may use personal information to:

  • Create and manage customer accounts
  • Process and deliver orders
  • Activate and manage software licences
  • Provide customer and technical support
  • Verify payments and prevent fraud
  • Detect account sharing, abuse or unauthorised access
  • Investigate chargebacks and payment disputes
  • Maintain the security of our website and services
  • Communicate important product or service updates
  • Comply with legal, accounting and regulatory obligations
  • Improve the performance and reliability of our services

We will not sell your personal information to third-party advertisers.

3. Legal Grounds for Processing

Where applicable, we process personal information because:

  • It is necessary to provide a product or service you purchased
  • It is necessary for our legitimate interests, including security, fraud prevention and business administration
  • We are required to retain or disclose information by law
  • You have given consent for a specific purpose

You may withdraw consent where processing is based on consent. Withdrawal does not affect processing that already occurred.

4. Cookies

ICONICINK.STORE may use cookies and similar technologies to:

  • Keep users signed in
  • Remember account or website preferences
  • Maintain website security
  • Process checkout sessions
  • Measure website performance
  • Prevent fraudulent activity

You may restrict cookies through your browser settings. Some parts of the website may not function correctly when cookies are disabled.

5. Sharing Your Information

We may share limited personal information with trusted third parties where necessary, including:

  • Payment processors and merchants of record
  • Website hosting and infrastructure providers
  • Fraud-prevention and security providers
  • Customer-support platforms
  • Analytics providers
  • Product suppliers or licence providers where required to fulfil or support an order
  • Professional advisers, authorities or regulators where legally required

Third parties are only provided with information reasonably necessary to perform their services.

We may also disclose information where we reasonably believe it is necessary to prevent fraud, protect our legal rights, respond to a payment dispute or comply with a lawful request.

6. International Data Transfers

Some service providers may process information outside your country. Where required, reasonable safeguards will be used to protect personal information transferred internationally.

7. Data Retention

We retain personal information only for as long as reasonably necessary for:

  • Order fulfilment
  • Licence management
  • Customer support
  • Fraud prevention
  • Accounting and tax records
  • Resolving disputes
  • Enforcing our agreements
  • Meeting legal obligations

Certain transaction and support records may be retained after an account is closed where required for legal, financial or security purposes.

8. Data Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, loss or misuse.

No internet-based service is completely secure. We cannot guarantee that unauthorised third parties will never defeat our security measures.

Customers are responsible for protecting their login information and must not share account credentials or licence keys with other people.

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to personal information held about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Object to or restrict certain processing
  • Request a portable copy of certain information
  • Withdraw consent
  • Make a complaint to the relevant data-protection authority

Some requests may be refused or limited where information must be retained for legal, security, fraud-prevention or contractual reasons.

Requests can be submitted through the ICONICINK.STORE support system. We may require verification before processing a request.

10. Children

ICONICINK.STORE is not intended for children who are unable to legally enter into a contract or consent to the processing of their personal information.

We do not knowingly collect personal information from children in breach of applicable law.

11. Third-Party Websites

Our website may contain links to external websites, payment providers, Discord servers or other third-party services.

ICONICINK.STORE does not control and is not responsible for the privacy practices, content or security of third-party services.

12. Changes to This Policy

We may update this Privacy Policy when our services, providers or legal obligations change.

The updated version will be published on this page with a revised “Last updated” date. Continued use of ICONICINK.STORE after an update means you acknowledge the revised policy.

13. Contact

Questions or requests concerning this Privacy Policy can be submitted through the support options available on iconicink.store.